Concept and Target Group
The Executive Certificate in Business Process Management (ECBPM) is a certificate study course that addresses line and middle management specialists to increase their BPM skills and empower them to better understand and handle BPM-related situations and tasks. The study program is designed for managers that are confronted with challenges of business process management and the needs to increase efficiency and foster innovations. To best align the course with the demanding schedules of today’s BPM professionals, and to still offer a personalised education and coaching, the key principle of the study program is “online, but personal”.
BPM is a Holistic management approach to build capabilities to improve and innovate business activities. It has been proven to be a widely successful approach, to improving the efficiency of operations within and between organizations. At the same time, BPM can contribute to fostering organizational innovativeness in terms of leveraging innovative information technologies for business. BPM comprises activities such as the identification, design and modelling of business processes, their implementation, execution, monitoring, mining and control as well as their continuous and disruptive improvement. From an organizational perspective, BPM requires capabilities in areas like governance, methods, information technology, culture, people, and strategic alignment.)
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